The Art of Winning Blog

Friday, February 1, 2013

Office Ninja: Now Accepting Applications


Job Title:
Office Ninja

Date Prepared:
January 9, 2013
Reports to:
Chief Ninja

Position Summary:
The Office Ninja is a demanding position that requires your best, not just in your job, but also in your life. The successful Office Ninja leads volunteers and staff with confidence, enthusiasm, and grace. The Office Ninja drives organization and looks for ways to improve processes and procedures. The Office Ninja leads a person from Prospect through to Student and shares Student responsibilities with the Head Instructor.

An Office Ninja:
&Tunes the administrative engine so everything runs smoothly
& Engages people in the art
& Makes people feel welcome
&  Loves organizing
&  Believes in To-Shin Do, Stephen K. Hayes, and themselves
&  Wants to make a difference

Key Measures For Success:
& 24-hour turnaround on Prospect processes, including follow-up calls and data entry
& 24-hour turnaround on Student processes, including follow-up calls, initial paperwork, and billing.
&  Net gains in student counts monthly
&  100% calendar accuracy (no double booking)
&  All monthly events are on the website at least 1 week before they occur

&  Development and Execution of Prospect Processes
o   Follow-Up calls and emails
o   Appointment scheduling
o   Database management
&  Development and Execution of Enrollment Process
o   Including cancellations and holds
& Managing Monthly Tuition Billing
& Marketing for Events
o   Internal flyers
o   Website
o   Event registrations
& Scheduling
o   Leads weekly scheduling meeting
o   Maintains paper and online calendar
o   Liaison with students and staff for private lesson nd special event scheduling
&  Retail
o   Manages retail display
o   Suggests new items for ordering
&  Purchasing
o   Budgets and buys office supplies
o   Budgets and buys janitorial supplies
o   Budgets and buys gi as needed

Required Knowledge/Skills/Abilities:
&  Business writing and etiquette
& MS Word
&  MS Excel
&  MS Publisher
&  Database management
&  Customer Services skills

Required Education/Experience:
Some college preferred

Expected Hours:
30-40 hours per week
*Could have some of these hours as an Instructor for the right candidate*

Starts at $8-$9/hour plus bonuses (generally $10-$12/hour)

To Apply
 Please email your resume and cover letter by February 7, 2013 to
Mary at

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